Refund Policy
π° Refund & Return Policy β The Health Healer
At The Health Healer, your satisfaction is our top priority. We aim to provide you with high-quality wellness products and excellent customer service. If you're not fully satisfied with your purchase, please review our return and refund terms below.
π Return Eligibility
We accept returns only under the following conditions:
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You received a damaged, defective, or incorrect item.
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The item is unopened, unused, and in its original packaging.
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You request the return within 7 days of receiving your order.
 
β Non-Returnable Items
Due to hygiene and safety concerns, we do not accept returns for:
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Opened or used bottles
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Products without original packaging
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Orders returned without valid reason (such as change of mind)
 
π¦ How to Request a Return
To initiate a return, please contact us at:
Email: thehealthhealer.team@gmail.com
Phone: +923096899970
Provide the following:
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Order number
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Reason for return
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Photo/video evidence (if the product is damaged or incorrect)
 
Our team will guide you through the return process.
πΈ Refund Process
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed within 7 working days via bank transfer or another mutually agreed method.
 
Note: For Cash on Delivery orders, refunds cannot be made in cash. We will request your bank or digital wallet details to complete the process.
π« Late or Missing Refunds
If you havenβt received your refund after 7 working days, please:
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Recheck your bank account or wallet
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Contact your bank for any processing delays
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Contact us at thehealthhealer.team@gmail.com
 
β οΈ Exchange Policy
We currently do not offer product exchanges. If the item is damaged or incorrect, we will replace it at no extra cost.
π Need Help?
For any questions regarding returns or refunds, donβt hesitate to contact us:
Email: thehealthhealer.team@gmail.com
Phone: +923096899970